This article is intended to guide parents on how to use the LA GATOR Marketplace.
Accessing the Marketplace
- Log in to your Odyssey Parent Portal.
- Once you're in the dashboard, you'll be able to see your students' profiles.
- Click on a student with a balance or go directly to the [Wallet].
- Once in the wallet, click on the [Shop Marketplace] button.
Browsing the Marketplace
- Choose a main category from the header or side menu.
- Explore the subcategories.
- Make sure you're aware of the price caps and purchase restrictions for LA GATOR. You can find that information here: Price Caps/Purchase Restrictions of Eligible Expenses for the LA GATOR Scholarship Program.
Purchasing your product or service
- Once you've found the offering you're interested in, click on [Add to cart] or anywhere on the offering.
- Once you're in the offering, you'll be able to scroll down to see additional information about the offering in the Summary section, information about the vendor in the About section, our Return and Cancellation Policy, and our Shipping Information section.
- If you're ready to purchase, click [Add to cart].
- The cart will pop up on the right side of your screen.
- You must assign the purchase to a student. To do so, click on the box and select your student from the dropdown.
- You may add multiple items to your order and assign them to different students.
- Once you're ready, click [Checkout].
- Make sure the delivery address is correct. This address is pulled from the household data supplied when you applied to the program.
- If you need to add a shipping address, you can do so in the dashboard. Then, select the new address when you check out. If needed, you may contact the Odyssey Support Team for assistance.
- If you need to add a shipping address, you can do so in the dashboard. Then, select the new address when you check out. If needed, you may contact the Odyssey Support Team for assistance.
- After reviewing the order and confirming everything is okay, click [Submit Order].
Checking your Order's Status
- Email: You'll receive an email when you submit your order and when it is shipped or, in the case of a service, confirmed by the provider.
- Marketplace:
- Click on the person icon on the top right side.
- Click on the [Orders] button.
- You'll be able to see a list of all your placed orders. If you click on the [View order details] icon, you'll be able to expand and see additional details.
- When an item is shipped, you'll see the tracking information here.
- Click on the person icon on the top right side.
Video Tutorial
Duration: 5:36 Mins